LATEST CERTIFIED-BUSINESS-ANALYST EXAM PREPARATION & CERTIFIED-BUSINESS-ANALYST SIMULATION QUESTIONS

Latest Certified-Business-Analyst Exam Preparation & Certified-Business-Analyst Simulation Questions

Latest Certified-Business-Analyst Exam Preparation & Certified-Business-Analyst Simulation Questions

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Salesforce Certified Business Analyst Certification Exam is ideal for individuals who want to advance their careers in the Salesforce ecosystem. Salesforce Certified Business Analyst Exam certification is suitable for business analysts, solution architects, developers, and other professionals who work with Salesforce technology. Certified-Business-Analyst Exam is designed to validate the candidate's understanding of the Salesforce platform and its related products such as Sales Cloud, Service Cloud, and Marketing Cloud.

To become a certified Salesforce Business Analyst, candidates must have a thorough understanding of the Salesforce platform and its various features. They must also have experience in translating business requirements into technical specifications and working closely with stakeholders to deliver effective solutions. Preparing for the certification exam involves a combination of hands-on experience, self-study, and training courses offered by Salesforce and its partners.

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The Salesforce Certified Business Analyst Exam certification program is designed to be accessible to professionals with varying levels of experience and background. Whether you are a seasoned Salesforce expert or a newcomer to the platform, the exam can help you validate your skills and advance your career. Additionally, the certification is recognized by employers as a mark of excellence and can help you stand out in a competitive job market.

Salesforce Certified Business Analyst Exam Sample Questions (Q268-Q273):

NEW QUESTION # 268
Sales managers at Northern Trail Outfitters (NTO) have received feedback from sales reps that record pages are slow and often take longer to load when using the app on the phone. The business analyst (BA) has been asked to evaluate NTO's org to find out which pages are the slowest to load when using the app on the phone.
What is the first step the BA should take to help resolve the issue?

  • A. Use performance analyzer to view the assessment.
  • B. Create a new page layout for the phone.
  • C. Confirm steps to reproduce the issue.

Answer: A

Explanation:
The performance analyzer is a tool that helps business analysts and admins identify and troubleshoot performance issues on record pages. It shows the load time of each component on a record page and provides recommendations to improve performance. The first step to resolve the issue is to use the performance analyzer to view the assessment and identify the slowest components.
References:
* https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-certification-prep
/optimize-performance
* https://help.salesforce.com/s/articleView?id=sf.performance_analyzer.htm&type=5


NEW QUESTION # 269
A cloud Kicks business analyst (BA) is conducting user interviews with the support team as part of a migration to Salesforce. Serval users indicate they use multi-factor authentication (MFA) on their phones to log in to existing systems. Other users have located they access existing systems with only username and password.

  • A. verify the requirement with the security team.
  • B. Bring the requirement to the product owner's attention.
  • C. Select the requirement used by the majority of the support team.

Answer: A


NEW QUESTION # 270
Cloud Kicks leadership wants to use custom code for functionality that can easily be created declaratively in Sates Cloud. The business analyst (BA) has been asked to advise leadership on how these approaches impact their solution options.
What is one of the BA's strongest arguments for using configuration over code?

  • A. Configuration allows for any level of complexity.
  • B. Configuration leverages multiple programming languages.
  • C. Configuration provides faster speed to market.

Answer: C

Explanation:
Explanation
One of the BA's strongest arguments for using configuration over code is that configuration provides faster speed to market. Speed to market is the time it takes to deliver a product or service from conception to launch.
Speed to market is important for gaining competitive advantage, meeting customer demand, and maximizing revenue potential. Configuration provides faster speed to market than code because it allows for creating and modifying functionality in Salesforce without writing code or deploying changes. Configuration can be done by using point-and-click tools such as App Builder, Process Builder, Flow Builder, Lightning Web Components Builder, etc., which are easy to use and require less technical skills than coding. Configuration also reduces the risk of errors or bugs that may occur with code and require more testing or debugging time.
References:
https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-functional-requirements/evaluate-s


NEW QUESTION # 271
The business analyst (BA) at Universal Containers is responsible for defining the enhancement features for the current Salesforce CPQ implementation that must be configured in the next phase of the project.
Which type of document should the BA create to achieve the objective?

  • A. Scope statement specification
  • B. Functional requirements specification
  • C. Business analysis plan

Answer: A


NEW QUESTION # 272
A business analyst (BA) at Universal Containers (UC) has been asked to improve the user experience (UX) of marketing employee who manages webinar data. The chief marketing officer (CMO) thinks the UX issues are related to standard Salesforce Campaign functionality that misaligns with UC s business requirements. The BA surveyed the marketing group about their pain points and was surprised to discover that their concerns differ from the CMOs theory about issues with the UX of Campaigns in Salesforce.
Which influencing style should the BA use when presenting their findings to the CMO and other stakeholders?

  • A. Assertive
  • B. Collaborative
  • C. Analytical

Answer: B

Explanation:
Explanation
The influencing style that the BA should use when presenting their findings to the CMO and other stakeholders is collaborative. Collaborative is a style that seeks to build trust and rapport with the stakeholders, and work with them to find mutually beneficial solutions or outcomes. The BA should use a collaborative style by showing respect and appreciation for the CMO's theory, acknowledging the different perspectives and feedback from the marketing group, and inviting the CMO and other stakeholders to discuss and explore the best ways to improve the UX of Campaigns in Salesforce. The other options are either inappropriate or ineffective. Option B is inappropriate because it may come across as aggressive or confrontational, and damage the relationship with the CMO and other stakeholders. Option C is ineffective because it may not address the CMO's concerns or expectations, and fail to engage or persuade the CMO and other stakeholders.
References:
https://trailhead.salesforce.com/en/content/learn/modules/business-analysis-stakeholder-management/influence-s


NEW QUESTION # 273
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